Terms of Service

Last updated: 1 January 2026

These Terms of Service ("Terms") form a binding agreement between you and ReachlyOS ("ReachlyOS", "we", "us") and govern your access to and use of our website and content-repurposing service (the "Service"). By creating an account, subscribing or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Who we are

The Service is operated by ReachlyOS, Rua Gen. Humberto Delgado, 6, 2660-167 Loures, Portugal, NIF 320929205, email info@reachlyos.com. Full details are in our Legal Notice.

2. Eligibility and accounts

You must be at least 16 years old and able to form a binding contract. You are responsible for the accuracy of your registration information, for keeping your credentials confidential, and for all activity under your account. Notify us immediately of any unauthorised use.

3. The Service

ReachlyOS uses AI to turn your long-form content into platform-ready posts. Features, formats and supported platforms may evolve, and we may add, change or discontinue parts of the Service. We provide the Service with reasonable skill and care but do not guarantee any specific results, reach or engagement.

4. Subscriptions, billing and taxes

• Paid plans are billed in advance on a recurring monthly or yearly basis through our payment processor, Stripe.
• There is no free trial. Your subscription and access begin once payment is completed.
• Subscriptions renew automatically for the same period until cancelled. You authorise us (via Stripe) to charge your payment method for each renewal.
• You can cancel at any time from your account; cancellation takes effect at the end of the current billing period and you keep access until then.
• Prices are shown on our pricing page and may change. We will give you reasonable advance notice; changes apply from your next renewal.
• Prices may be exclusive of taxes. You are responsible for any VAT or other taxes due, which will be added where applicable.

Refunds and cancellation are governed by our Refund & Cancellation Policy.

5. EU/EEA consumer right of withdrawal

If you are a consumer in the EU/EEA, you normally have a 14-day right to withdraw from a distance contract. Because the Service provides digital content and services that begin immediately, you expressly request that we start providing the Service during the withdrawal period and acknowledge that you lose the right of withdrawal once the service has been fully performed, as permitted by the EU Consumer Rights Directive. See the Refund & Cancellation Policy for details.

6. Your content and licence

You retain all ownership of the content you submit and the outputs generated for you. You grant us a limited, worldwide, non-exclusive licence to host, process and transmit your content solely to operate and provide the Service (including through our AI sub-processors). You represent that you own or have the rights to the content you submit and that it does not infringe any third-party rights or violate any law.

7. Acceptable use

Your use of the Service must comply with our Acceptable Use Policy. You must not misuse the Service, including by submitting unlawful content, infringing intellectual property, generating spam or deceptive content, or attempting to disrupt or reverse-engineer the Service.

8. Intellectual property

The Service, including its software, design, trademarks and branding, is owned by ReachlyOS or its licensors and protected by applicable laws. These Terms grant you a limited, revocable, non-transferable right to use the Service; they do not transfer any of our intellectual property to you.

9. Third-party services

The Service may interoperate with third-party platforms (for example social networks) and rely on third-party providers. We are not responsible for third-party services, and your use of them is subject to their own terms.

10. Disclaimers

To the maximum extent permitted by law, the Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose and non-infringement. Nothing in these Terms limits any rights you have as a consumer that cannot be excluded under applicable law.

11. Limitation of liability

To the maximum extent permitted by law, ReachlyOS will not be liable for indirect, incidental, special or consequential damages, or loss of profits, revenue, data or goodwill. Our total aggregate liability arising out of or relating to the Service is limited to the amounts you paid to us in the 12 months before the event giving rise to the claim. These limits do not exclude liability that cannot be excluded by law (such as for fraud, or death or personal injury caused by negligence).

12. Indemnity

You agree to indemnify and hold ReachlyOS harmless from claims, damages and expenses arising from your content, your use of the Service or your breach of these Terms, except to the extent caused by us.

13. Suspension and termination

We may suspend or terminate your access if you breach these Terms or the Acceptable Use Policy, if required by law, or to protect the Service or other users. You may stop using the Service and cancel your subscription at any time. On termination, your right to use the Service ends; sections that by their nature should survive (e.g. ownership, disclaimers, liability) will survive.

14. Changes to these Terms

We may update these Terms from time to time. We will post the updated version here with a new date and, for material changes, provide reasonable notice. Continued use after changes take effect constitutes acceptance.

15. Governing law and disputes

These Terms are governed by the laws of Portugal, without prejudice to mandatory consumer-protection rules of your country of residence. The courts of Portugal will have jurisdiction, subject to any mandatory consumer rights. EU consumers may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

16. Contact

Questions about these Terms? Email info@reachlyos.com.